AUAustralia

What 'Customer Success' Means To Us

What 'Customer Success' Means To Us

Meet our MaiaGrazing Customer Success Team: Experienced graziers who lead by example, trusted because we use MaiaGrazing on our own farms. Your success is our priority!

 

Onboarding

Seamless onboarding

Experience a smooth start to your journey with our platform through reliable customised onboarding and support from day one.

Product

Customised product support

We help you adopt our platform by considering your business needs and expertise in grazing management, so you can optimise its benefits to help you grow your business.

Speaking

Speaking your language

As experienced livestock producers ourselves, we provide the key insights you need to stay ahead in the market and overcome challenges – before it’s too late.


5 Steps to Grazing Success

From the very start, we’re committed to making your journey toward grazing success rewarding and enjoyable. Here’s what you can expect when you choose MaiaGrazing:

  1. Personalised Onboarding: Get 1:1 product webinars to guide your data setup and key metrics like Carrying Capacity and LTA.
  2. Seasonal Check-ins: Stay ahead with regular discussions on rainfall, stock flow, and green dates.
  3. Agile Grazing Plans: Our team helps you adapt grazing plans to changing circumstances.
  4. Leverage Feed Insights: Gain confidence in feed budgeting skills to de-risk decisions for optimal gains.
  5. Real-life Success Stories: Get inspiration from fellow MaiaGrazing users who have overcome similar challenges in our growing community.

Are you currently using MaiaGrazing Pro? We can help you get the best out of our solution! Pick a time for a customer support webinar here.

Subscribe to MaiaGrazing to access our knowledgeable Customer Success Team.

Get a product demo

Our customer success team

Lindsay Walker

Lindsay Walker

Director of Customer Success

Pip Krafft

Customer Success Manager & Grazier
Mark Dixon

Mark Dixon

Customer Success Lead & Grazier

Tahnee McShane

Customer Success Lead & Grazier

Debbie Hatte

Customer Success Officer & Grazier

Natalie Kimber

Customer Success Officer & Grazier

Natalia Brownlie

Customer Success Officer & Grazier
Andy Rudd

Andrea Rudd

Customer Success Officer & Grazier
Ruth Allen Customer Success

Ruth Allen

Customer Success Officer & Grazier
Anneliese Walker

Anneliese Walker

Customer Success Officer & Rancher
Heather Smith

Heather Smith

Customer Success Officer & Grazier
Danna Camblin

Danna Camblin

Customer Success Officer & Rancher

Debbie, from our Customer Success Team, shares her journey into planned grazing

Debbie is one of our beloved Customer Success Officers. In addition to her role with MaiaGrazing, she is part of a beef breeding and trading business in central QLD, Australia. Here, Debbie shares her grazing management journey, which then led to their adoption of MaiaGrazing for their grazing business.

What graziers are saying

“MaiaGrazing is an integral part of our business these days, and we couldn’t operate without it.”

B.M

“MaiaGrazing has helped me nearly triple my carrying capacity and made it easier to match stocking rate with carrying capacity.”

J.M

“MaiaGrazing is more than just a software program. The team is passionate about helping the Maia community strive to run a profitable enterprise while also caring for landscapes.”

K.P

“The MaiaGrazing support personnel are both knowledgeable and tremendously helpful at all times.”

J.C

“It is crucial for my carbon farming operation.”

N.B

“MaiaGrazing makes planning so much easier! We can now make important decisions with confidence. This means we can not only avoid running out of feed, but we can also capitalise on more opportunities. Maia is a great investment and a ‘must-have’ for any grazing business that takes its planning seriously.”

S.P